Royal Mail Industrial ActionJennifer
Royal Mail Industrial Action was due to commence in October. This has now been suspended pending further dispute resolution services. For now, it is business as usual. However, should talks between the Royal Mail and the unions fail we have been investigating alternatives. This is just to ensure our parcels will still be delivered without delay throughout any periods of disrupted service.
Our Standard delivery uses the Royal Mail’s “Second Class Signed For” service. Our Express Delivery option uses the Royal Mail “First Class Signed For” Service. We have investigated alternative options to ensure our service continues to run smoothly throughout any period affected by industrial action. We will take action to ensure parcels despatched in advance of any action are delivered. Orders received during a period of industrial action also need to be despatched and progress on their journey in the usual timely manner. As a result of this, we will use alternative delivery options in the five days leading up to and throughout the period of confirmed Industrial action.
We are anticipating a temporary delay to delivery services once the Royal Mail’s services recommence. We, therefore, intend to continue using the alternative delivery methods for two to three business days after the Royal Mail resumes normal service. This is just to ensure your parcels are delivered within a reasonable time period. We will all benefit from having one less thing to worry about.
Royal Mail – Normal working conditions
The Royal Mail will continue to deliver our Standard and Express Delivery parcels under normal working conditions. We strongly believe the Royal Mail offers one of the most reliable and professional delivery services available. Most of our customers are able to predict the time their postman is likely to deliver. If you are out when a delivery is attempted a local sorting office is quite close to most homes and accessible on a Saturday.
The Royal Mail collect our parcels without problems five days a week. We have only had one parcel go missing in a very busy 12 month period, we were able to intervene and send a replacement parcel in advance of the party date. We are therefore not looking to change our delivery service under normal working conditions.
Royal Mail Industrial Action – Further Updates.
For now, it is business as usual. However, should circumstances change which will affect the delivery of our orders we will add further updates to this post. We do however intend to ensure our reliable and speedy delivery continues at all times.
If you are concerned at any point about the delivery of your parcel you may contact us by any of the following methods:
- our telephone number is 01952 253033;
- you may send an email to email@example.com, or
- if your parcel has already been despatched, you may reply to our email with your parcel tracking details.